Broadcast equipment is well made, but occasionally even the best equipment needs to be serviced. NPR Satellite Services customers can count on its Satellite Equipment Maintenance and Repair Depot for technical assistance. The Depot's experienced and knowledgeable staff can to keep your network on the air by:

• assisting you with troubleshooting your installations
• identifying defective equipment
• arranging for loaner equipment

The Depot operates during normal business hours (Eastern Time). For off-the-air emergency consultation, the staff is available 24/7.

The Depot can be reached at 202.513.2650. A Frequently Asked Questions page offers information regarding common equipment setup and troubleshooting questions.